Despite what other reviewers said, I never felt like any of the staff were snobby. And I don't go there b/c I'm "too cool for school" Everyone seems friendly enough.
The coffee is really good (albeit a bit pricey- $1.75 for a medium) and the cookies are addictive. I love the dark cozy atmosphere of the place and there is plenty of natural light from the skylights. The music is a bit loud at times but I find it helps drone out convo from other tables and keeps me focused on my readings for school.
My one big complaint... horribly hours. Pretty much open only in the mornings and afternoons. But if you want a place to hang out b/t classes, its worth waiting in line for some coffee!