I needed a garage door opener as soon as possible and they came the same day i needed them. The installer was very professional and friendly. He disassembled the old opener and removed it and took it with him. He installed a new opener quickly and showed me how to use it (set the codes etc). Every other place I called was sort of "mom and pop" and all thought I was crazy to expect a same day installation. Mathhews garage door had someone over installing a new opener approx 3 hours after I called. Doesn't get any better than that!