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No customer service and poor quality products - Review by Beau T | A RadioShack Dealer - Breland Electronics

A RadioShack Dealer - Breland Electronics


No customer service and poor quality products 12/13/2012

I purchased a PowerBass 12" Loaded Enclosure. The speaker sounded blown within a few days of use. I tried to take item back, but since the item was from the newly integrated S and S Audio and John the owner wasn't there I was told I could either leave it there or bring it back for examination of product by owner (I left my name and number and never received a call back). You go anywhere else during normal business hours and they don’t take your name and number and tell you to come back. So, I took it upon myself to purchase another speaker (from somewhere else) and installed it in the PowerBass box only to get the same results. Basically there was nothing wrong with the speaker, it is a faulty box. Due to the fact that I've drilled new holes in the speaker box it is beyond return now. However, I have learned an expensive, yet valuable lesson. This is not to purchase anything from Breland’s Electronics nor S and S Audio. I had paid twice the price of what I would have online; especially since it was a discontinued display item. I wanted to start supporting local businesses and all. Unfortunately, I will no longer be able to support this local business and will tell everyone and everyone I know how I was treated, about the poor quality products, and poor customer service. more
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