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BestBuy Are Crooks - Review by Rod W | Best Buy

Best Buy


BestBuy Are Crooks 9/12/2006

BestBuy Are Crooks Two examples: BestBuy makes millions on rebates that people never bother to cash in. Their business plan relies on this anti-consumer strategy. Example 1) I bought an MP3 player that had a mail in rebate. Sent in the multiple forms and got a check in the mail When I went to cash it the account had been closed. BestBuy would not honor the own rebate. Example 2) I bought a Sony DSC-T1 camera. When checking out the cashier offered a no payment same as cash 12 month offer. i though "cool I'll let them carry the note and I'll pay it off in 12 months." In a month a bill came for 12 dollars. I called customer support and got an Indian guy who could barely speak English. He said I had to pay. I told him my agreement said "NO PAYMENTS". He said it did not matter. I refused to pay the 12 dollars. The next month I got another bill for 12 dollars plus a 30 dollar late fee plus an interest accrual. Furious, I called customer support who would not credit anything and could care less if I was a customer. I paid off the account and SWORE I WOULD TELL THIS STORY A MILLION TIMES to my friends coworkers, and I SWEAR my family and their friends will never shop at BESTBUY again. This anti-consumer bait and switch tactic is becoming very common and is also used by BB to increase their profits. BOYCOTT BESTBUY more
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