I can only say a few things for my wife did all the test driving and decisions for her used/new Honda Odyssey. I came to talk the financing info. We were happy with the price and she was nothing but thrilled to have done business with Chevy. They were courteous to her, and she only was there for a total of 2 hours and already knew she wanted to make the purchase. As her husband and knowing how picky she is I had to give kudos to the company as a whole for making her happy with her purchase and the entire process. Well done Chevy.