I started my career as a professional photographer in Seattle in 1992. Since then, I've had the opportunity to use Cameratechs as a repair shop and a source for used equipment many, many times. In my experience, this is not only, far and away, the best shop in Seattle but one of the best on the west coast. The costs are reasonable and the work is thorough. They are honest to a fault. I don't know what Monica's problem is, besides spelling, but the review she posted certainly doesn't reflect my experiences with Bill and the gang at Cameratechs. They've often done small repairs at no charge and have always done a FREE camera "physical" to check shutter speed accuracy and basic camera funtions. I've been in there well over 20 times and I've never left less than pleased and often simply grateful. I'm very active in the photo community and I've never heard of any normal person having anything but positive things to say about this business. Best, Rick Dahms - American Society of Media Photograhers, Editorial Photographers, American Marketing Association, BigShotStock.