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Very disappointed in the Attitude at OUAC... - Review by Kim B | Once Upon A Child

Once Upon A Child

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Very disappointed in the Attitude at OUAC... 9/4/2006

I have been selling and buying clothes at many OUAC stores in Texas for over 2 years now, and I must say I am extremely disappointed in the "buyers" opinions of what they choose to buy and not buy! For example, Janie and Jack shoes bought new for $65 worn 2 times refused to buy - no reason. Meanwhile, I look at the shoes they have purchased - most of them are UGLY, dirty, scuffed, and worn. All the clothes I take have been washed, ironed, checked for stains, etc, and offered on hangers, after they go throught their selection process they are returned to me, unorganized, unbottoned, and wadded up! Very disrespectful. I will not return to the PLANO TX location. Employee "SK" is the rudest person I have ever met; and I have given her 3 chances to prove me wrong! I was recently told that they could not give me a receipt for the things they were buying back from me. This has not always been the case and they have no good reason for this policy. This indicates to me that they are not buying and/or selling the items according to their public policy. For instance I sold them 14 pairs of shoes 3 weeks ago. I was in the store Friday, and found 7 pairs that they were re-selling for more than double the amound they paid me. White Keds - they gave me $1.50 selling now for $6.50, Nina white sandals worn maybe 5 times, size 6 they gave me $2.00 selling now for $10.00. Where is the manager? Do they know how their employees treat people? What used to be a wonderful place to shop is now an overstocked inventory full of low end clothes. I do like the Flower Mound store so I will give them a try and see if they care to have my business. more
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