its incredibly hard to get an appointment. The hours and days they are open are a major part of the conflict. The first time I went here, I had about 10 inches of hair cut and went from long to a short pixie cut and I just walked in. Now I usually have to schedule my appointment one month in advance. The one stylist I love, she was my first, is never available. I had to change stylists. I still get great haircuts and it usually cost about $30 but I've had better waxes for less money.