I dropped off my duvet to be cleaned last week. Went to pick it up today and it wasn't even cleaned. They claimed it was cleaned twice. It was obvious it wasn't cleaned. I could pick some sticky stuff off with my fingernail. So obviously it wasn't cleaned. Unfortunately, I already paid for the cleaning. After much discussion with the owner of the company he refused to give me his last name or my money back. Why is it so hard to get people to do what they say they are going to do. And if you don't do it then the least you can do is give a refund. The Better Business Bureau will hear about this one. I would recommend anyone considering to go here to to definitely find another place. I got ripped off and hopefully no one else gets ripped off. They took my $ and didn't even seem to care.