The office staff was friendly and informative. The moving company sent four very hardworking employees. They padded all the furniture and wrapped all the upholstered furniture, mattresses, box springs, etc. with film to keep them clean. They pointed out prior damage. So far, we have not found any damage to our furniture or to walls. They carefully disassembled and reassembled desks and tables. The men were very pleasant and took direction very well. We got good value and they were very careful. I have moved a dozen times...this was the best move.