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Tourist Trap - Review by Toni U | Ristorante Portofino

Ristorante Portofino

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Tourist Trap 8/7/2006

Being a lifelong resident of Pacifica I was excited at the prospect of having a "north beach" type of Italian restaurant. Well I'll have to look further because Portifino certainly does not fit the bill. Started with two cocktails in the bar for happy hour, waited about 1/2 hour for the drinks they were fine, and were advertised as half price. Asked if you could carry our cocktail tab to the restaurant and was told that was fine. The service was pretty bad, the prices were very high for the average quality of the food. We ordered a chocolate cake for dessert which was to come with some delicious sounding sauce, the dessert came "ice cold" with no sauce, when we asked about the sauce the reply "don't have any tonight". Then the topper was, upon investigating the bill, we were charged full price for the drinks, and an 18% service charge was added to the bill (2 diners), when questioned, the drinks were an oversight, and 18% is company policy. Hey they don't even let you know this, I'm sure a lot of diners have not "checked" their bill, and add a tip on top....What a ripoff...Oh yeah the ocean view is unsurpassed, more
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