I used to love Hiro because the food, value and ambiance are actually really good but service should be paramount and theirs isn't. I went to Hiro last night and I ordered a shrimp tempaura roll, Kani Su (cucumber and crab roll) and a shrimp salad. My salad came out, then my shrimp T but the Kani Su didn't come. Mind you, this is the third time my Kani Su didn't come out. So, I asked the waiter as I did the past two times I was there and this same thing happen, but this time, it never came. So I asked for the check and I see I am billed for it. I go and I ask the maitre'd if they can remove it from the bill and he comes back with the waiter and another manager and they stood there and told me that he brought it out and I ate it. I have been to this Hiro at least 25 times and I know what Kani Su is and trust me, he never brought it out and why would I steal a $6.75 dish from right under their noses? They are stupid and provide terrible service. They better start treating their patron's with respect. I won't be wasting my money there any longer, especially with Sushi House now in the area and Eddie Hills. Screw you Hiro.