The stories ARE true. I wanted a non-traditional wedding gown and found something I liked at Marcella's. When they measured me, they ordered the dress two sizes too large (despite my protests) and when the dress arrived it had to be significantly altered because it was much to large. We I asked from some tweaks to the tailoring (which ended up costing me almost as much as the dress) the owner was annoyed and dismissive. A really bad experience overall and a place I would not recommend.