When I first got SBC they started charging me for long distance...even though I had never made any calls anywhere out of the area. One bill was over $500. Since then they have accused me of making one other long distance call to a bank or something...in OKC. SBC would not tell me who the call was made to...because they needed a passcode to access whatever company it is they think i called. Of course, I have been id thefted so that might have been part of the whole thing...who knows? Nyway...the past 5 or 6 months everything has gone smoothly. Absolutely no problems...so far.