I have taken both of my vehicles to Downtown Automotive for some time and have consistently received friendly and HONEST service. The work gets done quickly and done correctly! They explain your repair needs in plain language and provide estimates before the work is done, unlike many dealer run service departments. They have always tried to find the best deal on parts that are required for the specific repair. A 60K tune up for my Doscovery was $1500 at the Rover dealer (Thats if nothing is wrong, just maintenance). I paid $1000 here with many extra repairs done. The work may not always be cheap, but you can trust that you are not being taken advantage of here. Just honest guys doing honest work! What a concept!