I have always had very good luck with ebay when it comes to buying. I actually had one seller try to tell me he shipped me something, when he clearly did not & that got fixed & I received the product. I alwayd go with the notion buyer beware, and if it's too good to be true than it is. That however does not always work and In some cases even established ebay sellers have not sent people things.I would say buyers need to keep track of items purchased and if they are not sent first contact the sell if that does not resolve why you did not get the item, then contact ebay. I have had even better luck selling items & I need to sell some items again, so I always have a friend list them for me, I am not that good taking pictures and his pictures always look professional.