Good: The salon was pretty.. Bad: The owner did not listen to me on the phone when I said that this wasn't going to be a quick dye job. I had two tones on my head. She booked me as her last client and rushed as much as she possibly could to get out of there. NOTHING like she said it would be. Also, a salon needs good lighting. ESPECIALLY if you are "coloring specialists". She also told me (despite all of the research I have done and the colorists I have been to) that she could get my very dark brown hair to be red WITHOUT bleach.. Improvements: Professionalism. It was very unprofessional, she didn't even ask if I liked it. She just kept telling me how amazing it looked. Also, if you keep ranting on how you are going to spend time on a client, spend time on them. I would have left if I knew you would want me to schedule ANOTHER appointment with you.. Other: By far the worst salon I have been to. By the way, many of the reviews on here are beyond fake. It's pretty obvious..