These guys solved my problems, more or less. The communication was great between them and me. I never wondered what was going on and they did much more than I was expecting. I was always emailed, phone called, posted. They never made me feel neglected.
I feel like the biggest burden of all time has been lifted off of my shoulders. I'm not being restricted due to this burden anymore. I'm finally going to be able to buy a home, and I don't feel like me and my family have a huge monkey on our backs.