These guys solved my problems, more or less. They did way more than I thought they'd be able to do and I was never once kept in the dark on what they were doing. I was always emailed, phone called, posted. I never felt like they were ignoring me.
I feel like the biggest burden of all time has been lifted off of my shoulders. I'm just not being held down by the IRS anymore. I don't feel like I've got this huge monkey on my back as I go into trying to buy a home now.