Good: nothing. Bad: this company books cruises and exchanges timeshares. I had my credit stolen and my identity damaged when I used them. This is not a good thing to discover after you return from a cruise. I did some checking and found them to be disruptable. They do not even do full background checks on the people they hire to take your credit cards. Buyer Beware. Go through the #1 World Travel instead.. Improvements: This company should be put out of business for engaging in credit/identity theft with the people who chose to do business with them. Imagine returning from a cruise to find that your identity and credit have been stolen.. Other: Steer clear of this one. Go with the reputable companies like AAA or World Travel..