Good: Ohio State waterproofing was very good at communication..with progress of the waterproofing as well as the issues that can arise with any home improvement project. The EZ-breath works well. We no longer need the dehumidifier.. Bad: The clean up left much to be desired. The guys muddied up carpet,doors and their handles,sidewalk and driveway. I had to pressurewash my sidewalk and driveway so that they would be passible. We have three areas of are siding that has gotten stained from some sort of a spray. This will not come off. It is permatelly stained. Also I have still yet to reinstall the molding that got tore down going down into the basement. We also have this ugly plastic pipe coming out the side of the house. Very poor mortar wor. Improvements: We were told that everything would be put back and cleaned up afterwards so the salesman says. Are yard and around the house is a disaster. It will take many hours to get it back to normal. Maybe the dirty workers should not be the ones who do the clean up. If you are all dirty and muddy how can anyone expect them to clean things up correctly? Maybe some training in how to cut the molding that connects the Dura Shield. The corners and around the windows are very poorly mitered and cut. The sheets are bowed.. Other: We have seen other companies work on our friends houses and they did not have the outcome that we have had. With the poor miter cuts and bowed or buckled sheets of Dura Shield, we can not wait to get them covered. If for no other reason, just so we will stop hearing from friends '' How much did you pay.'' The EZ-breath does work very well. The dehumidifier never runs at all anymore..