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Refused to honor a rain-check - Review by Baba J | Walgreen Drug Stores

Walgreen Drug Stores

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Refused to honor a rain-check 11/11/2011

The assistant manager Johny Hui said he can not honor it. Another employee Alex Alvarado told me that there are special codes that only store manager can put in the computer to honor a rain-check, so he told me to come the next day. Then I called the manager, Jennifer Ng the next day, she told me to bring the rain-check so that she can see it and said she will be in the store till 7PM. I went there at 6:30 and she was already gone. My 4th trip to the store and they keep coming up with excuses so that they can avoid the agony of honoring the rain-check that their own store issued recently. I called the corporate office to complain, they said someone will get back to you, but no one did. Pathetic business practices... more
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