I don't know what is up with this place. It is true that the staff acts a little strangely and they don't honor their warranties from time to time. But..the online drama. Dr. Porch (their optometrist) and Mark Tegenkamp (the owner) is in some sort of fake review competition with other stores. Between all of that and the Tegenkamp's apparent legal troubles, you people are better off going with a bigger store with less idiocy going on.