I went to thier location to surrender my animal and was told since I live outside of the county that they could not except my pet. I understand that they will be more partial to helping tax payers... but I would have been more than willing to pay more than the amount normally required. I thought they would be more concerned with the animals welfare than funds. Unfortunately my choice was made there and I had to put him down. And yes I tried other places and re-homing myself for weeks. So disappointed.