I hesitate to even give KRK Castle Hills one star. We moved my 2 year to this daycare in hopes he would learn more and have more structure than his previous daycare. After 3 months, his room had had 4 different teachers. I understand some turnovers at this type of institution but never had I seen it that high before. The director there is also horrible. There was zero communication which is a little strange because of all the emails they send out and report cards they fill out. All fluff communication that means nothing.
My 2 year old refused to take naps and refused to be entertained for 2 hours in an office or at a table with a puzzle or book. The result of this? He was kicked out after a few weeks of this. The director had 2 solutions for me when they first alerted me of the problem. 1. Bring a toy (which is funny because anyone with a 2 year old can confirm one toy will entertain for 10-15 minutes max). 2. Pick him up during naptime from 12-2 (which is funnier because I work full time hence having him in daycare). AND her expert opinion also suggested they thought my child was deaf because he wasn't listening! Again, he is a 2 year old.
My overall view of SOME of the staff and the directors? Lazy. They expect you to pay premium while they can do the minimum. The smart board was usually turned on to you tube videos as well. So don't be fooled.
Oh, and update. He is back at his old daycare where he is napping 1-2 hours a day. Guess I should have listened to my kid and took him out before he got kicked out.