Good: The service was fantastic. The quality of the detailing was unbelievable. My wife and I had an old Toyota Camry we bought used 3 years ago. It had nearly two decades of stains and odors... and Jim's detail made it look like new. Seriously - it was shocking.. Bad: Nothing. I got a groupon offer, so it was half price - and I feel like I ripped them off. I tipped, and tried to pay them more after I saw what an incredible job they did - and he wouldn't take it.. Improvements: Well, the appearance of the place looks less appealing than it is... but don't judge this book by its cover.. Other: They were amazing. Simply amazing. It's 45 minutes away from our home, but I don't think I'll ever go to another place..