Good: The waiting area - it was clean, the guys are friendly, awesome atmosphere. Free Wifi, magazines, TV, books, coffee, popcorn. Loved the prices, they match any price, even online prices.. Bad: Nothing..... Improvements: Slow to answer calls, since they're usually too busy. It's a really busy place.. Other: I bring my car in every 5K miles, and they'll do a free rotation and balance and inspection. They never charge, and always tell me what costs I can expect down the line. Turstworthy guys, and a great place to wait while you're getting work done. Best in CA..