My husband are in the throws of buying our first home, and Amy with the Howard Hanna Shadyside office has been a GODSEND. We're buying from afar (Seattle!) and Amy has helped us every step of the way. Before our housing market investigation trip, she did all the legwork to make sure that we saw every possible house that we would like (she actually listened to what we wanted during our initial conversations and identified great houses for us to tour). She helped us seamlessly negotiate the offer. We had to get back to the West Coast quickly, so Amy has helped us find inspectors and multiple contractors to give repair estimates in our absence. She has definitely gone above and beyond in this respect and we're so thankful for it - we would have no idea where to begin otherwise! She hasn't forced us into any decisions or referrals from her network and has helped us see alternate perspectives. Overall, Amy has been awesome! Give her a call if you need a real estate agent in the Pittsburgh area.