When my insurance changed at my husband's work we were forced to leave our pedi and go to this office. They were so disorganized and the staff didn't have a clue what was going on. We only saw the doctor once and I couldn't even understand a word he was saying. I started to think I could've gone to medical school and became a doctor. Luckily my old pedi picked up my new insurance company and we were able to go back to the with out any problems.