My daughter (5 years old) decided she wanted her ears pierced, so we went to Claire's. The young man that did her ears was so patient and caring...I was quite impressed. He took his time with her and encouraged. I was very pleased with the way he was able to handle a scared toddler.
The store itself offers lots of inexpensive jewelry that teens seem to love. They also have room accessories and hair goods. My son loves Thomas the Train and recently we were even able to find a Thomas backpack and shoes in here. Overall, it's just a great store with great prices.