Nordstrom is famous for their excellent service and this store is no exception. There is always someone right there to help you find what you need and they are always freindly and polite. The clothing is mostly higher end with price tags to match but you can get some decent deals if you shop the sales. The store is spacious with plenty of room to maneuver around displays and even on busy days it doesn't seem hectic and crowded. The only music you hear is either live piano music performed on the third floor or recorded piano music. This is a big plus for me---much nicer than what most stores pipe over their systems at high volume.