I have to say, I have not been super impressed with Party City. Yes, they have a huge selection of party supplies. I’m certain I could find anything here I would need for any kind of party. I’m not convinced the prices are the lowest I could find, however, but if you need a one stop shopping place for all your party needs, Party City will probably be your place.
Almost every time I’ve been to Party City, I’ve experienced low quality customer service. Many times I’m either the only one in the store, or one of 2 or 3 people in the store and yet the employees still can’t seem to find time to notice me or offer me help. One time I needed a balloon. Just one balloon. I stood at the balloon counter for probably 3 minutes while an employee stood right in front of me talking on the phone on what was clearly a personal call. She completely ignored me and I couldn’t believe I stood there like a schmutz and waited.
Other times, I’ve had to stand in line at a cash register with no one there, looking around to see if there was actually anyone working in the store that day. It’s just so frustrating to be treated like I’m an imposition when I shop. For this reason, I don’t go into Party City unless I absolutely have no other options.