A woman for whom I was to make her wedding dress went to this location, at my suggestion, to purchase a pattern for her big event. I told her she "could trust the clerks" to help her. While she is an obvious size 18, and she went with measurements which I provided, they sold her a pattern size 14. I had to add two panels and make multiple modifications to make it work (couldn't return the pattern because I had already begun cutting it). They seem to have an attitude of "Here's what you need. Goodbye."