I called because of Paul K.'s review. This is a small business owner who knows his stuff. I was having a problem with my washer backing water up into my kitchen sink. I had sears come out and they wouldn't touch anything. I called Mr. Taft who came within an hours time and fixed the problem for $200.00. He was very informative about what he was doing and what he was fixing and how he was doing it. I will call him again if I have plumbing problems for sure. I love fast service.