I started getting my nails done about a year ago. They have always been friendly and happy to wait on their customers. Each clients who goes there for four or more times, gets their own manicure set. This way you do not have to share with other clients. When you come in, you just have to go and get your own personal box. I think this is a nice touch. Also, they have many, many people come through their shop, and they still remember you.