How would you like your fries. Go to Burger King on lower North Division and you get them cold. When you go back in cause if your like me you want them hot, their idea of customer service is to check your receipt to see if you were just there or not as if telling them you were just there isn't good enough. The King should look into his people from time to time. I guess when they said BK your way they wanted you to specify hot or cold as well!