I went shopping for a baby gate at TRU this past week. The staff member was so nice to take the gate I was thinking about out of the box so I could see if it would work to keep puppies contained. We decided that the slats were too far apart & they might get their heads stuck. The fella helped us find one that was much safer & it certainly saved us a trip to return it. We checked out in electronics & the cashier was very courteous.