I had a terrible experience at this store when some of my wedding photos were ruined. I called the manager and he was very gracious about the situation and refunded me all precessing fees. I have had good experiences with the pharmacy at this store. They seem to be really quick and customer service oriented. The cosmetics counter clerks always have a supply of extra coupons that they'll offer to let you use on your purchases. The key is that you must check out at the cosmetics counter!