Tiffany Abbiate and Brian Ruhl w/ Kurt Wannebo truly know the intricacies involved in short sales. I can not recommend highly enough the importance of having a very experienced short sale team to handle a short sale; I don't use the neighborhood agent just because they have bought or sold a few short sales.
Their experience was shown to me over and over during my short sale process. From the start, they were able to lay out the process, not sugar coating it to get my business, but rather provide various options with their potential benefits and pitfalls. Always quick to provide answers to questions that came up during the process, they never made me feel like I was a burden asking newbie questions or asking for clarifications.
Once offers starting coming in, Tiffany Abbiate's expertise came through. She really had to hand-hold the buying agent - although the buying agent had 25 years of real estate experience, she really didn't know her way around a short sale. Tiffany made sure everything was done properly and that my interests were always protected.
I ended up being able to walk away with zero out of pocket. Tiffany and team were able to negotiate any settlements to the banks in the deal to be paid by the buyer.
The process of a short sale is stressful enough; make sure you have a team that has gone through the process hundreds of times like SDREAI with Kurt, Tiffany and Brian to make sure that you get the best end result possible like I did.