I have lived in Shrewsbury for 4 years and lived in Northboro before. I had driven by Mary's before, but had never stopped in. I called to make an appointment for a cut and highlights. I had a 5:00 appointment, and I was taken about 45 minutes late. I should have known then to leave. My hair cut came out ok, but the highlights were AWFUL. I think lady was rushing to get it done before closing, but I can't believe I paid for them. I couldn't even tell I had highlighted my hair. I wanted light blonde and let the woman know that, but it was not at all what I wanted. When i expressed my concern to the woman she told me to call back if I was unhappy. I did and no one ever returned my calls. I would not recommend Mary's to anyone.