Shortly before my husband and I got engaged, I stopped by the Shane Co. to scout it out and get an idea of what I wanted. I went at a busy time, and the salesperson was less than friendly to me. I'm young and I was alone, so I guess she didn't want to waste her time on me. Who knows. Either way, I advised my husband to buy my engagement ring elsewhere. He did.
Fast forward a year, and we were looking everywhere for wedding bands but didn't see anything that caught our attention. We ended up back at the Shane Co. and lo and behold, found exactly what we were looking for, at a great price, and the salesclerk was sooo friendly. It's too bad I had an experience there the first time, because after looking at their engagement rings, I wish we'd have bought mine there instead. They have a great return/maintenance/repair policy too.
I think (and hope) my first experience there was a fluke. I'd definitely go back to the Shane Co. in the future.