I have always found a great selection of craft items, scrapbooking supplies, etc. at this Michaels, but I'm switching to JoAnns from now on.
A cashier yelled at my son, SCREAMED at him to stop playing with the doors when he was trying to help his little sister out to the car. She saw an unattended vulnerable kid, and took her frustration out on him. Holding your sister's hand as you leave the store is NOT playing. He was a little behind me because his sister dawdles.
I'm the first one in line to discipline my kids when they misbehave, but I was watching him through the glass, and he was very respectful and responsible. He paused to explain what he was doing, and she screamed at him again, calling him stupid.
I read her the riot act, complained to the management and will not go back.