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bad service - Review by Alicia G | The Brass Rail

The Brass Rail

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bad service 3/23/2006

On a Saturday night, my family and I were looking for a place to eat in Hoboken. Our original choice did not take reservations and the wait was too long, after calling several places, this was the only one with a table open, and no wonder. The service was horrible! The longest space between meals, took forever, including drinks. Some orders even came out wrong. We all sat drumming our fingers waiting and waiting and waiting! When the entrees finally came out they were cold and got sent back. The manager did come over and apologize and give us free dessert. The food was decent, but I wouldn't recommend the place to anyone. more
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