This practice is very popular as is obvious by the fact that the waiting room is always packed. Dr. Maddela is a fantastic doctor. I think she's the best general practioner on Staten Island. I am very picky about doctors. I find her to be very knowledgeable and thorough. She doesn't try to rush you out of the office. That's probably why there is usually an hour wait time or more to see her. It's very annoying. I used to think it was worth the wait but I'm not so sure anymore. I don't dread getting sick because of how I'll feel. I dread getting sick because if it's that bad, it will be made worse by waiting all that time to see her.