I went to Chilis recently, and the service was amazing. In Westwood, the wait time is about right for a restaurant that serves good food, but not too slow that you die of hunger before you go in. They have a big screen near the entrance so we were able to catch part of the patriots game in the playoffs. The prices are affordable, as most people know, and it doesn't cost a fortune to buy drinks. Because Chilis is sort of a mainstream franchise, I can't speak for those outside of Westwood, but this one definitely lives up to the hype.