Morton Williams seems to have a policy of hiring only the rudest staff available. All of them seem bored and unhappy to be there. They won't even bother with a "Hello" or "How are you?" when you approach the checkstand. If you get a disinterested and mumbled "Hi," its a good day. The store rarely had everything I'm looking for (and its not like I'm looking for exotic items, either) and the prices are a lot higher than the D'Agustino store down the street. I believe that this store only continues to turn a profit because many Columbia students are too lazy (and I'll admit, somtimes I'm one of them) to walk the 5 blocks to D'Agustino to find a somewhat friendlier staff and prices that are more reasonable, at least in terms of Manhattan pricing.