Their office is very neat and organized. They have a separate sick waiting area vs well area. They are courteous and staff is super knowledgeable. It's a family owned business and the doctors really care about the well being of your family. I've seen the way they've handled children (giving shots, giving medicine, checkups) and they have a very natural and gentle approach without making the kids uncomfortable. Best thing to do is to schedule a office visit to meet the doctors before you ultimately decide. You will certainly not regret it.