I was happy to experience theirgreat customer service in the bakery department. We ordered our sons Birthday cake from them because they had unique designs rather than the bland sheet cake with a picture on top most other stores provide.
After talking with an actual cake designer we came up with a 'bomb' cake. Spherical and black resembling a cartoon kind to go with his spy theme of "this message will self destruct....."
When we came to pick it up tragedy struck. Thecake decorator had gone to the hospital to have her baby and they didn't haveit done-- YIKES! We were picking it up on the way to the place booked for his party!
Freaked? I was, they weren't. They got right to work and in 15 minutes or so they had it done! AND they gave it too us free for scaring us like that-lol.
Nice people, great service, GREAT cake!