Generally I really like this store just not this particular location. They do not try in any way to help you. I was looking for lotion for my daughter (she has very dry skin) and they said they didn't care a line for children with that type of skin. I found one myself and she said that it must be new. The cashier said they have had it a long time. Other products I inquired about she said we only have whats out not even attempting to look in the back.