the sales people can not be any pushier - the worst thing is they dont have patience. they haunt your every step in every direction yet they do not want to hear how you want your peices to match or what type of room your shopping for and its existing window treatment. i felt like they were just fiishing for a quick sale rather than helping me and developing a good customer - store relationship. also the prices are a bit high for some ridiculously ornate and outdated peices. some of the modern peices however are very nicely styled.